What the forums say about Sunrimoon
Forum discussion of Sunrimoon as a company is limited but consistent in a few areas. Buyers describe it as an OEM manufacturer that launched its own brand, with ordering done directly and customisation possible through mixed-colour and mixed-size quotes. Lead times and shipping are reported as reasonable, with one delivery from China to Germany taking 12 days at no cost. Build quality is mixed: some praise the construction as better than established brands, while others report inconsistent packaging, component variations within the same model, and a stuck retention mechanism. Customer support is the clearest recurring negative, with multiple unanswered emails, and pricing is generally seen as strong value, especially with vouchers.
Pros
- Competitive pricing, with buyers citing strong value and discount vouchers making helmets cheaper.123
- Direct ordering allows customisation, including quotes for mixed colours and sizes.4
- Shipping can be fast and free, with one delivery from China to Germany taking 12 days at no cost.2
- Some buyers rate build quality highly, considering it better than POC and Vanrysel helmets.5
Cons
- Customer support is repeatedly criticised, with multiple emails going unanswered and at least one order only shipping after the buyer chased them.15
- Quality control is inconsistent, with reports of varying packaging, different pads, retention systems and buckles on the same model, plus incorrect helmets shipped.4
- A specific quality defect was reported where a rear ratchet was stuck and had to be pried out with a knife before sliding back into the stuck position.6
- Branding is described as loud and paint finish around shell edges could be cleaner.3
Key Facts
- Sunrimoon is an OEM manufacturer that admitted to creating its own brand.4
- Buyers can request quotes for mixed colours and sizes, with one quote placed for 20 helmets.4
- Typical lead time reported is 12 days from Nancheng to Germany, with no shipping cost.2
- Pricing examples include $100 (about 89 EUR) for a TT-28 Starstream after a 15% Instagram voucher, and $80 considered well worth it for a CS-57 Alien.123
- Warranty terms are not mentioned in the available notes.
Sources
Sunrimoon factory tours & brand videos on YouTube
Behind the Scenes: SUNRIMOON NEW Product Launch🎬
April 06, 2026
The video is a product launch presentation for Sunrimoon's 2026 Spring new product line, specifically the S10 helmet series. It reveals Sunrimoon as a cycling equipment brand focused on technology, innovation, safety, and comfort, with a strong emphasis on value and design. The presentation highlights new helmet technologies, materials, and an extensive customer service and environmental recycling program.
- The brand's core philosophy is centered on technology and innovation.
- The new product is the 'S10' helmet series, launching in Spring 2026.
- The helmet features a 3-layer composite safety structure: 3DGrid EVO system PC shell, EPS buffer layer, and 3D elastic lattice structure.
- The 3D elastic lattice structure offers multi-directional stretch and shear resistance, high resilience, and good rebound characteristics.
- The composite structure disperses impact energy more efficiently, with side protection angles reaching 150 degrees.
Bike part reviews of Sunrimoon
Helmet 3
